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Victoria

250-382-3827

Links & Resources

Financial/ Bankruptcy Resources

Office of the Superintendent of Bankruptcy

The Office of the Superintendent of Bankruptcy is part of the federal government that deals with and regulates the insolvency processes in Canada

Phone: 604-666-5007

Toll-Free: 1-877-376-9902


Canada Revenue Agency

The Canada Revenue Agency (CRA) administers tax laws for the Government of Canada and for most provinces and territories, and administers various social and economic benefit and incentive programs delivered through the tax system.


The Canadian Bar Association, British Columbia Branch

The Dial-A-Law library is prepared by lawyers and gives practical information on many areas of law in British Columbia. Script 252 gives information only, not legal advice. If you have a legal problem or need legal advice, you should speak to a lawyer. For the name of a lawyer to consult, call the Lawyer Referral Service.


Lawyer Referral Service

Lower Mainland:

604-687-3221

The rest of BC:

1-800-663-1919


Ministry of Social Development

Information regarding Employment Insurance, Income Assistance, Senior’s Supplement, Healthy Kids Program and BC Bus Pass Program.

Phone: 1-866-866-0800


Service BC

Information on most provincial government services including Medical Services Plan, Motor Vehicle License Office, vital statistics and small business information.

Phone: 250-741-3636

Toll-Free: 1-800-663-7867


Service Canada

Information regarding federal programs and services.

Phone: 1-800-622-6232


Victoria Disability Resource Centre

Phone: 250-595-0044


Central V.I. Crisis Society

Provides 24 hour non-judgmental emotional support, resources, community education, suicide bereavement services and public access to mental health and addiction services.

24/7 Crisis Line: 1-888-494-3888

Crisis Text Services: 250-800-3806


Credit Counselling Society

Non-profit service providing confidential credit counselling, personal budget planning and debt repayment programs and alternatives. Counselling is free, non-judgmental and solution focused.

Phone: 1-888-527-8999


Salvation Army Family Services

Workshops include nutrition, job skills and resumes, budgeting and more.

Duncan: 250-746-8669

Nanaimo: 250-754-2621

Victoria: 250-386-8521


Literacy Central Vancouver Island

Assists adults upgrade reading, writing and numeracy skills.

Phone: 250-754-8988


Nanaimo Citizen Advocacy Association

Advocate for individuals who seek assistance by providing education, information, referral and support in exercising their rights to maximize independence with dignity. Appeals, tribunals, reconsiderations, PWD applications, counselling, residential tenancy. General crisis and legal advocacy.

Phone: 250-753-2321


Haven Transition House

Provides services to help those in immediate need find shelter and support for tough transitions in their lives. 

Crisis Line: 250-756-0616

Office: 250-756-2452


Victoria Women’s Transition House

24hr Crisis Lines. Support groups for women and children from a household of violence.

Phone: 250-385-6611


Women Against Violence (WAVAW)

Crisis Line (24 hour): 604-255-6344


Loaves & Fishes Community Food Bank

Provides access to healthy nutritious food to those in need. Food can be accessed at any one of their depots throughout Nanaimo.


Cowichan Valley Basket Society

Provides food hamper to those in need.

Phone: 250-746-1566


Nanaimo Women’s Centre

Phone: 250-753-0633


The Men’s Centre

Phone: 250-716-1551


Alano Club

An alcohol and drug free social club open to anyone.

Duncan: 250-748-0724

Nanaimo: 250-754-4541

Victoria: 250-383-9151


Alcoholics Anonymous

A mutual help fellowship of alcoholics.

Duncan: 250-701-7629

Nanaimo: 250-753-7513

Victoria: 250-383-7744


Alcohol and Drug Information and Referral Services

Counselling and prevention for individuals and families experiencing difficulties due to alcohol or other drug abuse.

Phone: 1-800-663-1441


British Columbia Responsible and Problem Gambling Program

This is a toll-free line and offers a one hour counselling session free of charge.

Phone: 1-888-795-6111


Narcotic Anonymous

An organization of recovering addicts who meet regularly to help each other stay drug free.

Nanaimo: 1-800-807-1780

Victoria: 250-383-3553

North Vancouver Island & Powell River: 1-877-379-6652


Cedars at Cobble Hill

Residential treatment program.

Phone: 1-866-716-2006

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